CONTACTING CUSTOMER SUPPORT

Customer Support Hotline

The Customer Support Hotline, Email and Fax response are available Monday to Friday (except Canadian holidays) from 8:30 to 17:00 (EST).

1-800-388-3408 (North America)


For Customer Support outside North America:

France: 0 800 911 794
Germany: 0 800 181 9090
United Kingdom: 0 800 731 8857
Other countries: +1-514-341-3874

Customer Support E-Mail:

AI.implant: aiimplant-support@presagis.com
AI.implant support web: click here for details

VAPS: vaps_support@presagis.com
VAPS XT: vapsxt_support@presagis.com

STAGE Scenario: stage_support@presagis.com
STAGE Flightsim: stageflightsim_support@presagis.com
STAGE Helisim: stagehelisim_support@presagis.com
STAGE Simbuilder: stagesimbuilder_support@presagis.com

SIM OneNet: sim_onenet-support@presagis.com

S-Mission: smission-support@presagis.com

Product Licensing

Requests: licensing@presagis.com